Frequently Asked Questions

  • How can I book a room?
    Just check the availability using the online reservation system, select the type of room required and fill out the booking form. You will receive by return a confirmation of your booking by e-mail.
  • What time is check in and check out? Check-in: 14h00 / check-out: 11h00
  • Can I leave the room late?
    Yes, on request.  
  • Can I choose the type of bed in my room? (Large bed – two beds)
    Yes, large bed: 140cm or two beds: 90cm x2.
  • Do the rooms have a balcony or terrace? Can I reserve one?
    No.
  • Are there non-smoking rooms?
    The entire hotel is non-smoking.
  • How many storeys does the building have? Is there a lift?
    4 storeys and a lift.
  • Is there air conditioning in the rooms?
    No.  
  • Is your hotel adapted for the handicapped? No.
  • Can you keep my luggage when I leave the room?
    Yes.
  • Is there a safe place to park my car? How much does it cost?
    Parking Ecole Militaire at 20€ for 24 hours.
  • Does the hotel have an Internet or e-mail terminal for guests?
    Yes.
  • Do you have high-speed internet in the room for my portable computer? Is it wireless?
    Yes, it is Wi-Fi connection in the entire hotel. 
  • Do you have a quiet, romantic room? How can I reserve it?
    We have rooms with view on the Eiffel Tower and rooms overlooking the courtyard.
  • What languages are spoken in Reception? English, Spanish and Portuguese.
  • Where may I rent a car?
    Ste Sixt, avenue de Saxe , Paris 7. Tel : 0820 00 74 98.
  • How far away is the Eiffel Tower?
    5 minutes walking from the hotel.
  • We are coming with 1 (or more) child; can we add an extra bed in a double room? What are the other options?
    A double room with an extra bed, free for children under 2 years old.
  • What is the nearest metro station and how long does it take to join it?
    Ecole Militaire (line 8) 5 minutes walking from the hotel.
  • How much does a taxi from the airport cost? From CDG airport, the rate is 50€ and from Orly airport, the rate is 30€.
  • How can I cancel my reservation?
    You will receive a confirmation of your booking through e-mail. On this confirmation, you will find your confirmation code and a cancellation code. Keep these codes carefully as you will need them if you want to cancel. To cancel the booking, just log on our website, then in « Rates and Bookings », click on « Track/Cancel Reservation », then just follow the procedure. You can use this system only if you have respected the cancellation policy on your confirmation.